Export a copy before restoring or moving workshop records.
Clear help for your workshop.
Practical guidance for secure, day-to-day repair operations.
Email support ↗Use a unique password and never share administrator access.
Check amounts, tax, and customer details before issuing documents.
COMMON QUESTIONS
Practical answers.
How do I back up workshop data?+
Open Settings and use Export Encrypted Backup. Use a unique 12+ character password, keep it separately, and test a copy periodically—restoring replaces the current workshop data.
Can I work without internet?+
New browser profiles use Shared Device mode and require internet after reopening. On a device you control, Settings → This device & offline data can enable Private Device mode for an offline browser copy. Sign-in, cloud sync, customer links, subscription checks, and online services still require internet.
How do I move to another device?+
Sign in to the correct workshop account. Use Shared Device mode before transferring or returning a device, and use an encrypted exported backup only when needed.
Can I print invoices?+
Yes. Open a completed ticket and use Invoice / Save PDF. Check the preview before sharing or printing it.
NEED A HAND?
support@fixmate.haaa.in →Contact FixMate support.
Include your device and browser details with a short description of the issue. Never send passwords, recovery codes, payment credentials, or customer data by email. Support cannot recover deleted data or replace your independent backups.